Support Center

How can we help?

Find answers to common questions or get in touch with our support team.

Quick Help Categories

Browse by topic to find what you need.

Getting Started

Set up your account, invite your team, and configure your first routes.

Zone Management

Learn how to create, edit, and organize avoidance zones for your fleet.

Navigation

Using turn-by-turn directions and automatic rerouting features.

Jobs & Drivers

Manage deliveries, assign drivers, and track job progress.

Billing & Account

Subscription management, payment questions, and account settings.

Troubleshooting

Common issues, fixes, and tips to get things working smoothly.

Popular Articles

Answers to the most frequently asked questions.

How do I create my first avoidance zone?

Zone Management

How do I invite drivers to my fleet?

Getting Started

How does automatic rerouting work?

Navigation

Can customers track their deliveries?

Jobs & Drivers

How do I upgrade my plan?

Billing & Account

Contact Support

Can not find what you are looking for? Our team is here to help.

Email Support

support@your20.app
Response Times
StarterWithin 24 hours
ProfessionalWithin 4 hours
EnterpriseDedicated support

Our support team is available Monday through Friday, 9 AM to 6 PM EST. Enterprise customers receive 24/7 dedicated support.

Send us a message

Resources

Additional documentation and policies.

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